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if you need to change shipping assistance,pls tell us as soon as possible.
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if you do not receive it after we sent out 60 days(Brazil / Russia / Argentina are 90days ),we will refund money to you instantly.
but there are many uncontrollable factors on international shipping,such as,nature disaster / holidays / post strik / war etc.
so your parcels maybe delayed some days or lost,i hope you can wait more than 60days or 90days.
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thanks for your kindly understanding and patience
refund & returns & resend
1. if there are any problems with our product,you can request returning or refunding within 7days after receiving the items.
please contact with our customer service first before returning or opening dispute to towards us.
2. all items must be returned in their original conditions,or we will refuse to make a refund.
the buyer is responsible for all charges occurred in returning process.
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have a nice day,thanks
Your good Friend anne liu